Is it worth switching e-signature provider, and what to check first

Switching makes sense when you pay for more than you use, when the process does not suit your documents, or when you need an integration your current provider does not give you. Before deciding, check your invoice, contract and notice period. With an API the switch is simple and light on you, because we practically do everything. We offer the same feature set at 50% of your current price on presenting an invoice or offer from your current provider, on individually agreed terms.

Switching e-signature provider makes sense when you pay for more than you use, when the process does not suit your documents, or when you need integration with your own system. Check your invoice, contract and notice period first. SignSafe offers the same feature set at 50% of your current price on presenting an invoice or offer, on individually agreed terms.

When does switching make sense?

• Cost does not match usage. You pay for a bigger plan than you need, or for items you do not use.
• The process does not suit your documents. Your recipients struggle to sign (registration, installs), so some documents come back unsigned.
• There is no integration. You send documents by hand but want to send them automatically from your own system.
• Scale is changing. The number of contracts is growing and you need another pricing model, for example individual pricing.

Switching makes no sense if your current solution works, is priced reasonably and nothing bothers you.

What to check in the invoice and contract

Gather the latest invoices and the contract, then answer these questions:

1. What exactly do you pay for (subscription, users, document bundles, add-ons)?
2. How are fees counted: per month, per document, per signature?
3. How many documents did you actually send in recent months?
4. Are there extra fees (integration, support, storage)?
5. What are the contract term and the notice period? Does it renew automatically?
6. How, and for how long, can you download your signed documents after the contract ends?

Compare the result with your own needs. These are your numbers, not ours.

What are the risks of switching?

• A gap in the workflow. Plan the changeover so that no document in the middle of signing gets lost.
• Archive. Download signed documents before the contract ends.
• Internal work. Document templates and possibly the integration have to be moved.
• Team habits. Someone has to show people the new process.

A good plan: a pilot on one type of document, in parallel with the old solution, then gradual migration of the rest once the contract period ends.

What is the SignSafe offer for API customers?

SignSafe offers the same path: send, sign, status and return of the document, also through the API. For API customers or customers switching provider (for example from Autenti, Pergamin, DocuSign or Adobe Sign) we offer the same feature set at 50% of the price you pay today, on presenting an invoice or offer. Terms are agreed individually. API pricing is individual, and you get support at every stage of implementation. The standard subscription plan costs PLN 69 net per month, with a free trial period at the start.

We do not compare other providers’ features here. Judging whether their solution suits you is up to you, based on your own invoice and your own documents.

Is switching with an API a burden?

No. Switching provider with an API is simple and light on the customer, because we practically do everything. The integration runs through a REST API. An example is the rollout at the staffing agency R2T, where signing of contracts with temporary workers (contrat de mission) and agency clients (contrat de mise à disposition) was integrated with R2T’s dedicated system for running a staffing agency. See the R2T rollout and API integration.

Talk to a lawyer before switching if

• your documents require the electronic form of Art. 78¹ of the Polish Civil Code, a qualified signature or a notarial deed (we can connect a qualified signature in SignSafe, a notarial deed is not possible; for written form, a SignSafe signature is according to the 2023 G&A legal opinion sufficient, see Legal security),
• your current contract has unclear terms on notice or access to data,
• some of your documents have a special form.

An example of a bill review

A company has a subscription for several users, but only two people actually send documents. A look at the invoice shows that some items cover features nobody uses. That is a signal to look at offers, including your own provider’s: sometimes changing the plan is enough.

How to plan the changeover so nothing gets lost

1. Download signed documents from your current system.
2. Build templates in the new tool and test them on a few internal documents.
3. For an agreed period, send new documents with the new tool and finish those in progress in the old one.
4. Only after the contract period ends, cancel the previous provider.

What next

• See the page on switching e-signature provider.
• Learn about the API integration and the R2T rollout.
• Check pricing.
• Show us your invoice or offer: contact us.